Customer Support
Context Help
If you get lost inside our hosting Control Panel, the very first step you should take is to push the Help button, which is present on each page. A context menu will open. It comprises comprehensive info about all the operations that you can carry out on that particular page. Each context menu shows up on the same page so that you can swiftly return to your work.
Video Tutorials
We have a wide collection of how-to videos demonstrating how to use our Control Panel. They're created for those of you who want to see how things are getting done rather than just reading articles. In this way, everyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step tutorial videos.
F.A.Q.
If you can't find the solution you searching for, have a glance at our comprehensive Frequently Asked Questions section, which contains questions asked by real people and offers practical solutions. We constantly "revamp" our Frequently Asked Questions section with new articles in an attempt to encompass all the innovations and new additions to our hosting platform.
Ticketing System
If you still can't discover the answer you searching for in the FAQ section either, you can get in touch with our excellent team of technical support engineers available 24x7 and ready to assist you with any problem. Each support ticket you send will be responded to in less than 1 hour (the average support ticket response time being only 20 mins), so you will not have to wait a long time to get an answer to your question.
